Right of Withdrawal

Changed your mind? No problem! You have the right to cancel your order within 14 days without giving any reason. The withdrawal period begins on the day you (or a third party named by you) receive the goods. Just fill out the form below and we'll take care of the rest.
Lieferung

Please open this page via the withdrawal link (e.g. from the order confirmation email).

Problems with the withdrawal link? Continue to guest access.

Guest access

Secure access

If the link does not work: please enter the order number and email from the order.

Returns

If you're not satisfied with your product, you have the right to return your item within 14 days of receiving it.

To exercise this right, the product must be returned in its original condition. However, if the item arrives damaged or defective through no fault of your own, you will still retain your right to return.

Returns are accepted when:

  • Everything is complete
  • An invoice for the purchase from our store is provided
  • A description of the defect or reason for the return is included.