Shipping
Last updated 26 October 2026
Delivery and Returns
We ship from our EU warehouse worldwide with UPS. Fast, reliable and insured. Delivery cost and delivery time are shown on every product page, in the basket and again at checkout, before you order.
How an order reaches you
Orders placed before 14:00 on a working day leave the same day. We ship with UPS, always with tracking.
1. Order from our online shop
2. Receive your order confirmation by email
3. We hand the parcel to the carrier and send you the tracking number
4. Delivery to your home or to a pickup point
Delivery time
| Zone | Working days |
|---|---|
| South Europe: Spain, Portugal, Italy, Greece, Malta, Cyprus, Croatia, Slovenia | 2 to 3 |
| Central Europe: Germany, Austria, France, Belgium, Netherlands, Luxembourg, Czechia, Poland, Slovakia, Hungary, Romania, Bulgaria, Switzerland, Liechtenstein | 3 to 4 |
| North Europe: Denmark, Sweden, Finland, Norway, Iceland, Estonia, Latvia, Lithuania, Ireland | 4 to 5 |
| Rest of the world | depends on the destination |
Working days are counted from dispatch, not from the order. Inside the EU there are no customs charges. For deliveries to Switzerland, Norway, Iceland and Liechtenstein, your customs authority charges import duty and local VAT. The same applies to all other destinations outside the EU.
Your country is not in the list at checkout? Contact us and we will check whether we can deliver there.
Shipping costs
- EU countries (except Cyprus and Malta): from €7.81, depending on country and total weight, free from €300.00
- USA: €35.00
- Bosnia and Herzegovina: €45.00
- Canary Islands, Ceuta and Melilla: €25.00
- Madeira and the Azores: €25.00
- All other countries worldwide: €25.00
The exact amount for your address is shown in the cart and at checkout before you order.
Returns and withdrawal
You have 14 days from delivery to withdraw from your purchase, without giving a reason. You pay the return postage, we refund the purchase price and the standard delivery cost. The full conditions are in our returns policy, and you can declare your withdrawal on our withdrawal page.